Warranties
Find your product’s manufacturer warranty here. You can register your product with the manufacturer by clicking the corresponding ‘Register Now’ link. If you have any questions regarding a warranty or registration, feel free to contact our Zabitat Customer Service at (513) 813-2232.
Zabitat Glass Seal and Frame Deterioration Warranty Policy
Effective Date: 1/1/2024
Coverage Period: This Warranty extends for a period of five (5) years from the original date of purchase.
Scope of Warranty:
- Year 1: Full coverage, including the cost of the item and shipping, for any defects in the glass seal and frame due to environmental factors.
- Year 2: 80% coverage of the item's cost; shipping costs to be borne by the customer.
- Year 3: 60% coverage of the item's cost; shipping costs to be borne by the customer.
- Years 4 and 5: 50% coverage of the item's cost; shipping costs to be borne by the customer.
Exclusions:
- This Warranty does not cover damages resulting from improper installation, maintenance, use, accidents, or exposure to extreme conditions.
- Modifications or alterations to the product void this Warranty.
- Damages caused by acts of God, such as natural disasters, are not covered.
Claim Process:
- To file a claim, the customer must provide written notice within thirty (30) days of discovering the defect, along with proof of purchase.
- Zabitat reserves the right to inspect the product to validate the claim.
Limitation of Liability:
- Zabitat's liability under this Warranty is limited to the repair or replacement of the defective product at our discretion.
- This Warranty does not cover the costs of labor, installation, removal, or consequential damages.
Non-Transferability:
- This Warranty is non-transferable and applies only to the original purchaser of the product.
Contact Information:
- For warranty claims or further information, please contact Zabitat at 513-813-2232.
Additional Legal Rights:
The customer may have other rights which vary from state to state or country to country. This Warranty does not affect those rights.