Warranties

Find your product’s manufacturer warranty here. You can register your product with the manufacturer by clicking the corresponding ‘Register Now’ link. If you have any questions regarding a warranty or registration, feel free to contact our Zabitat Customer Service at (513) 813-2232.

Zabitat Glass Seal and Frame Deterioration Warranty Policy

Effective Date: 1/1/2024

Coverage Period: This Warranty extends for a period of five (5) years from the original date of purchase.

Scope of Warranty:

  • Year 1: Full coverage, including the cost of the item and shipping, for any defects in the glass seal and frame due to environmental factors.
  • Year 2: 80% coverage of the item's cost; shipping costs to be borne by the customer.
  • Year 3: 60% coverage of the item's cost; shipping costs to be borne by the customer.
  • Years 4 and 5: 50% coverage of the item's cost; shipping costs to be borne by the customer.

Exclusions:

  • This Warranty does not cover damages resulting from improper installation, maintenance, use, accidents, or exposure to extreme conditions.
  • Modifications or alterations to the product void this Warranty.
  • Damages caused by acts of God, such as natural disasters, are not covered.

Claim Process:

  • To file a claim, the customer must provide written notice within thirty (30) days of discovering the defect, along with proof of purchase.
  • Zabitat reserves the right to inspect the product to validate the claim.

Limitation of Liability:

  • Zabitat's liability under this Warranty is limited to the repair or replacement of the defective product at our discretion.
  • This Warranty does not cover the costs of labor, installation, removal, or consequential damages.

Non-Transferability:

  • This Warranty is non-transferable and applies only to the original purchaser of the product.

Contact Information:

  • For warranty claims or further information, please contact Zabitat at 513-813-2232.

Additional Legal Rights:

The customer may have other rights which vary from state to state or country to country. This Warranty does not affect those rights.